How Cloud Services Can Help Your Business
More frequently than not, it's not the cloud itself which lets businesses down, oahu is the cloud provider, but can service providers realistically guarantee zero downtime?
There has been several high-profile cases of'cloud failure'in the last several years, which have done little to enforce public opinion of cloud reliability. However, what folks often fail to acknowledge is that it's not the cloud which will be unreliable, oahu is the cloud services providers.
Such cases of cloud service failure should not deter people from using cloud services, but instead reinforce the requirement to employ the right provider. But despite the proper provider, can zero downtime ever be guaranteed? With the following key ingredients in place, there's no reason not.
Next generation data centres
A cloud company must be making investments in the very best, next generation data centre technology, to deliver an uninterrupted service, which can grow with the client over time. Data centre security should abide by best practice standards, ideally with a ISO 27001 certification, and offer round-the-clock monitoring and support. Data centres which provide anything less are best avoided.
A proactively monitored network
All cloud services providers will claim to supply round-the-clock support, but unfortunately not all can deliver that promise. It's essential that the core network is proactively monitored 24/7/365, to make certain unbroken access to data and applications when they're needed.
Resilient application platforms
Cloud applications, including voice, data and desktop should be highly resilient, while at the mercy of round-the-clock support from maintenance teams. Platforms should really be PCI-certified and ISO 27001 compliant, meeting the highest standards in security and service.
When these three elements combine, the odds of downtime are significantly reduced. If cloud providers apply these standards, and make ongoing commitments to help expand improving their service, there really is not any excuse for downtime at all.
It's possible for businesses to have drawn into attractive looking SLAs (Service Level Agreements), which promise 99.999% uptime. However, the provider struggles to honour such assurances which puts its customers in a compromising position.
There's little which could compensate for the damage caused by lengthy outages, that may potentially damage the reputation and credibility of a small business, and cost tens and thousands of pounds in lost revenue.
So, next time you hear about cloud failure, don't assume it's the cloud which can be the issue, because behind every unreliable cloud service, is an unreliable cloud service provider.
There has been several high-profile cases of'cloud failure'in the last several years, which have done little to enforce public opinion of cloud reliability. However, what folks often fail to acknowledge is that it's not the cloud which will be unreliable, oahu is the cloud services providers.
Such cases of cloud service failure should not deter people from using cloud services, but instead reinforce the requirement to employ the right provider. But despite the proper provider, can zero downtime ever be guaranteed? With the following key ingredients in place, there's no reason not.
Next generation data centres
A cloud company must be making investments in the very best, next generation data centre technology, to deliver an uninterrupted service, which can grow with the client over time. Data centre security should abide by best practice standards, ideally with a ISO 27001 certification, and offer round-the-clock monitoring and support. Data centres which provide anything less are best avoided.
A proactively monitored network
All cloud services providers will claim to supply round-the-clock support, but unfortunately not all can deliver that promise. It's essential that the core network is proactively monitored 24/7/365, to make certain unbroken access to data and applications when they're needed.
Resilient application platforms
Cloud applications, including voice, data and desktop should be highly resilient, while at the mercy of round-the-clock support from maintenance teams. Platforms should really be PCI-certified and ISO 27001 compliant, meeting the highest standards in security and service.
When these three elements combine, the odds of downtime are significantly reduced. If cloud providers apply these standards, and make ongoing commitments to help expand improving their service, there really is not any excuse for downtime at all.
It's possible for businesses to have drawn into attractive looking SLAs (Service Level Agreements), which promise 99.999% uptime. However, the provider struggles to honour such assurances which puts its customers in a compromising position.
There's little which could compensate for the damage caused by lengthy outages, that may potentially damage the reputation and credibility of a small business, and cost tens and thousands of pounds in lost revenue.
So, next time you hear about cloud failure, don't assume it's the cloud which can be the issue, because behind every unreliable cloud service, is an unreliable cloud service provider.
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